Privacy Policy

Published on April 25st, 2025

Welcome to NovelGreat.

  1. Introduction

We are committed to protecting and respecting your privacy. Your privacy and trust are very important to us, and it is our commitment to being transparent about the use of collected information. This policyapplies to the apps, websites, sites, and related services and contents we provide (collectively “Services”).

This Privacy Policy (the "Policy") describes our policies and procedures on the collection, use, disclosure,and sharing of your Personal Data (defined below) in connection with our Services, and sets out your choices and rights in relation to that Personal Data . For the avoidance of doubt, this Privacy Policy does not apply to other products or services that display or reference a different privacy policy.

The Platform is provided and controlled by Jushita Technology (USA) Ltd, with its registered address at 16192Coastal Highway, Lewes, Delaware, County of Sussex，United States ( 19958) (“we”or “us”). If you have any questions about how we use your personal data, please contact novelgreate@gmail.

Please note that Supplemental Terms – Jurisdiction-Specific at the end of this policy may apply to you depending on the jurisdiction from which you are accessing our services and using the Platform, which are deemed to be incorporated into this policy by reference.

Please note that this Privacy Policy only applies to data collected or received by us through your use ofour Services. It dose not apply to, and we are not responsible for, the actions of third party people or companies, the content of their sites, their use of data you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, endorsement of, or affiliation with, those people or companies.

By using our Services you confirm you have read and understand this Privacy Policy and agree tothe processing of your Personal Data in accordance with this Privacy Policy. IF YOU DO NOTAGREE TO THE PROCESSING OF YOUR PERSONAL DATA IN THE WAY THIS PRIVACYPOLICY DESCRIBES, PLEASE DO NOT PROVIDE YOUR PERSONAL DATA WHENREQUESTED AND STOP USING OUR SERVICES.

THIS PRIVACY POLICY IS IMPORTANT. WE HOPE YOU WILL TAKE THE TIME TO READIT CAREFULLY.

  1. Age restrictions

NovelGreatis not intended for children under the age of 13 (“Children”). Children must not use Services for any purpose. NovelGreatwill never knowingly solicit or accept personally identifiable information or other content from a user or visitor who NovelGreatknows is under 13 years of age. If NovelGreatdiscovers that a user under 13 years of age has created an account, or that a user or visitor under 13 years of age hasposted personally identifiable information or other content to the Services, NovelGreatwill terminate the account and remove the information or other content as soon as commercially practicable.

Users between 13 and 18 (each a “Teen”) may not access or use Services unless (a) both the Teen and their parent or legal guardian have first agreed to the Policy; and (b) the Teen uses an account established by their parent or legal guardian, under such parent or guardian’s supervision, and with such parent or guardian’s permission. If you permit a Teen to use the Services, you hereby agree to this Policy on behalf of both yourself and the Teen. You further agree that you are solely responsible for any and all use of the Services by your Teen regardless of whether such use was authorized by you.

If you believe that we have Personal Data about or collected from a child under the relevant age, please contact us at novelgreate@gmail.

  1. The types of personal data we collect

We want you to understand the types of information we collect as you use our Services. We use such information to operate, develop and improve our services, from figuring out basic stuff such as which language you speak, to more complex things like which advertisements you’ll find most useful, the author who matter most to you online or which stories you might like.

The information we collect depends on how you use our Services and the choices you make. When youinteract with our Services, we may collect information that could be used to identify you (“PersonalData”), and information stored in a manner that cannot be linked back to you (“Non-Personal Data”).

We collect information about you from different sources and in various ways when you use our Services,including information you provide directly to us, third-party data sources, information collected automatically by us, and data we infer or generate from the foregoing. More information about the categories and sources of information is provided below.

Information you provide to us

If you access or use our Services as a registered user, we will collect certain information that you provide to us in relation to your account (typically your username, nickname, age, email address,password and profile photo).

If you provide feedback or contact us, or otherwise provide information voluntarily to us, our employees, or our contractors, you contact information, any information you voluntarily provide and any associated data will be collected by us as well.

Information from third parties

If you choose to register to use our Services with a social networking credential, such as with a third-party account (e.g. Facebook, Google, Apple), we will ask permission to access basic information from that account, such as your name, age, email address and public profile. We will likewise share certain information with the relevant social network such as your app ID, access token and the referring URL. You can stop sharing that information with us at any time by removing our access to that account.

We may collect information about you from third party advertisers and advertising networks. For more information on how you can control such information from third party advertisers and advertising networks, please refer to Section 6 and Section 12.

Information we collect automatically

When you use any of our Services, we will automatically collect certain information about you,including your browser type (e.g. Chrome, Safari) and language, time zone setting, locale settings (country and preferred language), the date and time of your query, cookie data, device identifiers,including iOS Identifier for Advertisers (IDFA), iOS Identifier for Vendors (IDFV), Android Advertising ID, and information about your device, including the type and model, manufacturer,operating system (e.g. iOS or Android), carrier name, screen resolution,orientation, audio, battery.

We also collect information about the interaction of your apps, browsers, and devices with our Services, including your Internet Protocol address, crash reports, system activity and the date, time and referrer URL of your request.

We automatically log your activity on our Services, including data relating to different app events (e.g. app activation, clicks, downloads, plays, reads, book ratings, usage duration,bookmarks, bookshelf and thoughts management, sharing and searches, including searches for books or keywords), book feedback, analysis and improvement settings, and other details about your use of and actions on our Services.

Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices.

Non-Personal Data

Non-Personal Data refers to data that cannot be used to identify an individual. Examples of Non-Personal Data include statistics on website visits, application downloads, and product sales volume. We will collect statistics information to understand how users use our Services. By doing so, we can improve our Services to better meet your requirements.

We keep your Personal Data and Non-Personal Data separate, and use each independently. Circumstances may arise where we collect, use, disclose, and transfer Non-Personal Data for other purposes at our own discretion.For example, we may share the Non-Personal Data with advertisers or publicly to show trends about the general use of our Services.

  1. Purpose and legal basis of data processing

NovelGreat uses your data to perform our contract with you, to enable our Services, to process your transaction, to communicate with you, and to comply with law. We may also use your data for other purpose with your consent and for our legitimate business interests. The purpose of processing and using your data is listed below:

However, please note that in all cases you will continue to receive all system e-mails (e.g. thoseregarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.

5.Cookies and other technologies

We use cookies, mobile IDs and other similar technologies (“Cookies”), such as web beacons, to provide,protect, and promote our Services. These technologies help us better understand user behavior, including for security and fraud prevention purposes, tell us which parts of our Services people have visited or used, and facilitate and measure the effectiveness of advertisements and site or application searches.

A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. Cookie can remain on your device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser or the application is open. These are deleted automatically once you close your browser or application. Other cookies are “permanent cookies”,meaning that they survive after your browser or application is closed. The cookies can be used by our Services to recognize your device when you open and use our Services again.

Mobile analytics and advertising IDs are generated by operating systems for mobile devices (iOS and Android) and can be accessed and used by apps in much the same way that websites access and use cookies. Our Services contains software that enables our third-party analytics and advertising partners to access the mobile IDs.

Web beacons are electronic images (also called single-pixel or clear GIFs) that are contained within a website. When your browser opens a webpage that contains a web beacon, it automatically connects to the web server that hosts the image (typically hosted by a third-party). This allows that web server to log information about your device and to set and read its own cookies.

We, our analytics and/or advertising partners, use Cookies to improve our Services quality and better understand how people interact with us, for example:

You have the right to choose whether or not to accept cookies. Upon accessing our site, you will be prompted to decide whether to accept any cookies the use of which is subject to your consent (non-technical cookies), containing the link to this Cookie Policy for further details, and you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that if you choose to refuse cookies, your navigation experience may deteriorate and you may not be able to use the full functionality of our Services.

  1. Who do we share your data with

We do not share your Personal Data except as approved by you or as otherwise described in this Privacy Policy.

With your consent

After obtaining your consent, we will share the information that you have authorized with specified third parties or categories of third parties.

Service provider

We engage other companies and individuals to provide services to us for any of the purposes

described in his Policy, such as cloud storage providers, payment card processing and verification. We require that these service providers provide the same or equal protection of user data as stated in this Policy, and prohibit them from retaining, using or disclosing your information except as necessary to provide services to us.

Third party Plug-ins

With third party applications and platforms, such as Facebook, Google, Apple, that give you the option to post information about your activities on our Services to share with others within your network. This Policy does not apply to your use of any such third party applications and services, and we are not responsible for how those third parties collect, use and disclose your information. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services and to learn more about their information and privacy practices.

Government, public, regulatory, judicial and law enforcement bodies or authorities

We may release your information as required by law, such as to comply with a court order, or when we believe, in good faith, that release is appropriate to comply with the law and reasonably necessary to, including (a) comply with a legal obligation, process or request (including tax and related reporting requirements); (b) enforce our Terms of Service, Policy and other agreements, policies, and standards, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Disclosures in the event of merger, sale or asset transfer

We may share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. Under these circumstances, we will always require the third parties or related companies to comply with this Policy.

Affiliates

We may share your information with any members, subsidiaries, or affiliates of us, to provide our Services including improving and optimizing our Services, preventing illegal use and supporting users.

Advertising partners

We may allow third party advertisers and advertising networks to set technologies and other tracking tools to collect your information described in Section 12 to enable the technical delivery of personalized advertisements to your device. If you do not want to receive advertisements targeted to your interests from us, you can choose to disable personalized advertisements by going to Me > Settings > Terms and Policy. iOS and Android operating systems also provide options to limit tracking and/or reset the advertising IDs (For more information about how to change these settings go to: https://support.google.com/ads/answer/2662922?hl=en，https://support.apple.com/en-us/HT202074).

However, turning off personalized advertisement function will limit our ability to deliver relevant advertisement to you but may not necessarily reduce the number of advertisements you receive.

Please note that the Platform may include references or links to products provided by third parties whose privacy practices differ from ours. If you provide personal data to any of those third parties, or consent to our sharing personal data with them, that data is governed by their privacy policies.

  1. Where do we store your data

If you choose to use our service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where your are located. It may also be processed by staff operating outside your country who work for us, for one of our suppliers or one of our business partners. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Policy and applicable law.

  1. Security of your data

We take appropriate security measures, such as encryption that ensure your confidentiality of your Personal Data during transmission and in storage, to protect against unauthorized access to or unauthorized alteration, disclosure or data destruction. We restrict access to your personal information to our staff who need to know that information to operate, develop or improve our services.

Although we make good faith efforts to store the information collected on the Services in a secure operation environment, however, we cannot guarantee the absolute security of that information during its transmission or its storage on our system. We do not warrant or represent that your information will be protected against loss, misuse or alteration by third parties, since no method of transmission over the internet, or method of electronic storage is 100% secure.To help us protect personal data, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts.

  1. Your rights

We provide mechanisms for updating and correcting your Personal Data and your non-Personal Data for many of our Services. You have the right to rectify and correct your Personal Data by logging into your account at any time. With respect to correction requests, where we agree that the Personal Data is inaccurate or incomplete, we will try to tell any third party to whom we have disclosed the relevant Personal Data so that they can rectify the Personal Data as well.

You also have the right to access Personal Data we hold about you, how we use it, and who we share it with.

You also benefit from the rights to request the restriction of processing, and the portability of your Personal Data. However, we may process your Personal Data if there are other valid legal grounds for us to do so (e.g., for the defence of legal claims or for other protections). You have the right to withdraw consent at any time, and you may object to our use of your Personal Data that we use on the basis of our legitimate interests (e.g., when we use your Personal Data to ensure account security).

You can exercise these rights with NovelGreat by sending a request to the following e-mail address [email protected]. We will verify your request by asking you to send it from the email address associated with your account or to provide information necessary to verify your account.We have the right to refuse to process requests that are not meaningful or manifestly unfounded or excessive, requests that damage others' right of privacy, extremely unrealistic requests, requests that require disproportionate technical work, and requests not required under local law, information that have been made public, information given under confidential conditions. If we believe that certain aspects of the request to delete or access the information may result in our inability to legally use the information for the aforementioned anti-fraud and security purposes, it may also be rejected.

  1. Deletion of your data

You can request deletion of your data at any time by going to contact us at [email protected]. We will evaluate such requests on a case by case basic. We may keep some of your data for as long as reasonably necessary for our legitimate business interests, including fraud detection and prevention and to comply with our legal obligations including tax, legal reporting, and auditing obligations. Sometimes, your request will only be satisfied by closing your account.You have the ability to delete your account, and you should understand that upon deletion of your account, you will lose the right to access or use all or part of our Services.

  1. Data retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your Personal Data to provide you Services, contact us at [email protected]. Notwithstanding the foregoing, we will retain and use your information as necessary to comply with our legal obligations, resolved disputes and enforce our agreements.

  1. Third-party Advertisers, Links to Other Platforms

NovelGreat allows other companies, called third party advertisers and advertising networks, to serve advertisements within our Services to deliver interest-based advertising to you about third party products and services. These third party advertisers and advertising networks use technology to send the advertisements and links that appear on our Services directly to you. When you use our Services, some third party tools (SDKs) integrated within our Services may collect and use certain information collected from your device for the purpose of advertisement display and optimization. Such information includes device manufacturer, model, and operating system, screen size, orientation, audio, battery, device memory usage, carrier name, IDFV, IDFA or Android Advertising ID, time zone setting, locale settings (country and preferred language) and IP address. They may also use other technologies (such as cookies, JavaScript, or Web Beacons) to measure their advertisements’ effectiveness and personalize the advertising content you see. You can exercise choices over how we use your Personal Data and update your preferences at any time as described in Section 6.

You should consult these third party advertisers and advertising networks’ respective privacy policies for more information on their practices and instructions on how to opt-out of certain practices. Our Privacy Policy does not apply to, and we cannot control the activities of, such third party advertisers, advertising networks or websites. Any data obtained by third party advertisers and advertising networks subsequently shared with us is maintained and dealt with by us under this Privacy Policy.

  1. Changes

We may change this Privacy Policy from time to time to reflect changes to our information practices (“Updated Policy”). We will not reduce your rights under any updates to the Policy without your explicit consent, and we always indicate the date when the last changes were published.For changes to the Policy that we need to make to meet security, safety, legal or regulatory requirements, we may not be able to notify you in advance. Where we consider that any changes to the Policy are reasonably material, such as a change to the purposes of processing of personal data that is not consistent with the purpose for which it was originally collected, we will (where reasonably practicable) notify you via inbox message or by posting the changes on our website. Any changes to this Policy will become effective immediately upon posting by us, unless we specify otherwise. We encourage you to periodically review the Policy to learn how NovelGreatis protecting your information.

AS YOU ARE NOT ALLOWED TO USE THE SERVICES IF YOU DO NOT AGREE TO FOLLOW THE POLICY, IF YOU CONTINUE TO ACCESS OR USE THE SERVICES AFTER WE HAVE POSTED THE UPDATED POLICY, WE WILL CONSIDER THAT YOU HAVE ACCEPTED AND AGREED TO BE BOUND BY THE UPDATED POLICY. IF YOU DO NOT AGREE TO THE UPDATED POLICY, YOU MUST STOP ACCESSING OR USING THE SERVICES AND CLOSE YOUR ACCOUNT (IF APPLICABLE).

  1. Complaints

In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance at [email protected] and we will endeavor to deal with your request as soon as possible. This is without prejudice to your right to launch a claim with your data protection authority or follow the dispute resolution process provided in the Terms of Service.

  1. Language

This Privacy Policy may be prepared in multiple languages. In the event of any inconsistency or different interpretation among any language version, the English language shall always prevail. All other language versions shall be deemed to be automatically amended to conform with and to make the relevant text consistent with the English text.

  1. Supplemental Terms - Jurisdiction-Specific

16.1 Indonesia.  

If you are accessing our Platform in Indonesia, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.

Consent to the Privacy Policy. By checking the box or continuing use our services or continuing accessing the Platform, you acknowledge that you have read and understood this policy and hereby consent to us collecting, using, processing, disclosing or transferring your personal data in accordance with this policy. If you do not agree with this policy, you should not access or use the Platform or our services.

Information Relating to Children. The Platform is not directed at or suitable for use by children under the age of 14. If you access our services or Platform and you are below 21 years of age, or are not married and are under guardianship, you represent and warrant that you have obtained consent from your parent(s) or legal guardian(s) unless you indicate otherwise. By consenting to this policy, your parent(s) or legal guardian(s) are agreeing to take responsibility for: (i) all your actions in connection with your access or use the Platform or our services; (ii) any fees or charges associated with your use of any of the Services (as applicable); (iii) your compliance with this policy; and (iv) ensuring that any of your participation in Services will not, in any event, result in any violation of applicable laws and regulations relating to child protections. If you do not have consent from your parent(s) or legal guardian(s)), and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the Services. You are not allowed to use the Platform or register an account on the Platform. If we become aware that personal data has been collected from a person under 21 years of age, or is not married and is under guardianship without any consent from their parents or legal guardian, we will delete this information and terminate the person’s account. If you believe that we may have personal data about or collected from a child under the age of 21 years old, please contact us at [email protected]. 

Right to Erasure. You have the right to ask us to delete personal data we hold about you by contacting us at [email protected]:

  1. where you believe the personal data we hold about you is being unlawfully processed by us;
  2. where you have withdrawn your consent for the processing of your personal data by us;
  3. where the processing of your personal data is not in accordance with the original purposes of processing the personal data;
  4. where the processing of your personal data has exceeded the prescribed retention period pursuant to the applicable laws and regulations in Indonesia; and/or
  5. where your personal data have been disclosed and such disclosure has made you to incur certain damages. 

Data Retention. We retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Platform or our services. Where we do not need your information in order to provide the Platform or our services, we retain it only for so long as we have a legitimate business or legal purpose in keeping such information. However, there are occasions where we are likely to keep this data for period of 5 years (or longer, if required) in accordance with our legal obligations or where it is necessary for our legal obligations, for the enforcement of our agreements, the establishment, exercise or defense of legal claims.

Direct Email Marketing.We may send you information about our new content, books, campaigns, promotions and any other direct marketing information through emails to let you explore new release, exclusive content, updates, recommendations and any other special offers. We may rely on third party service providers to process and send such emails.

If you prefer not to receive such direct marketing information, you can easily unsubscribe by going to Me > Settings > Terms and Policy, by using the "unsubscribe" functionality provided in each direct marketing emails we send you or contacting us through [email protected] to stop receiving further direct marketing information from us. However, please note that in all cases you willcontinue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.

Language. This policy has been prepared in the English language and Indonesian language. In the event of any inconsistency or different interpretation between the English text and Indonesian text, the English text shall prevail and the relevant Indonesian text shall be deemed to be automatically amended to conform with and to make the relevant Indonesian text consistent with the relevant English text. You acknowledge that you have read this policy and understandsunderstand its content and that this policy has been agreed freely and without duress. You acknowledge that you fully understand the language and the content of this policy, and you agree that you will not use the provisions under Law of the Republic of Indonesia No. 24 of 2009 on Flag, Language, State Emblem and National Anthem, Presidential Regulation No. 63 of 2019 on Use of Indonesian Language or any other laws and regulations to invalidate this policy.

16.2 South Africa.

If you are accessing our Platform in South Africa, the following additional terms apply. In the event of any conflict between the following additional terms and the provisions of the main body of this policy, the following terms shall prevail.

Consent to the Privacy Policy. By checking the box or continuing to use our services or continuing to access the Platform, you acknowledge that you have read and understood this policy and hereby consent to us collecting, using, processing, disclosing or transferring your personal data/information in accordance with this policy. If you do not agree with this policy, you should not access or use the Platform or our services.

Information Relating to Children. The Platform is not directed at or suitable for use by children under the age 12. If you access our services or Platform and you are below 18 years of age, or are not married and are under guardianship, you represent and warrant that you have obtained consent from your parent(s) or legal guardian(s) unless you indicate otherwise. By consenting to this policy, your parent(s) or legal guardian(s) are agreeing to take responsibility for: (i) all your actions in connection with your access or use of the Platform or our services; (ii) any fees or charges associated with your use of any of the Services (as applicable); (iii) your compliance with this policy; and (iv) ensuring that any of your participation in Services will not, in any event, result in any violation of applicable laws and regulations relating to child protections. If you do not have consent from your parent(s) or legal guardian(s)), and your parent(s) or guardian(s) is not willing to open the account under their name, you must cease accessing the Services and you are then not allowed to use the Platform or register an account on the Platform. If we become aware that personal data has been collected from a person under 18 years of age, or is not married and is under guardianship without any consent from their parent(s) or legal guardian(s), we will delete this information and terminate the relevant person's account. If you believe that we may have personal data about or collected from a child under the age of 18 years old, please contact us at [email protected].

Rights to Access, Erasure and Objection. You have the right (which rights may be exercised by contacting us at [email protected]) to:

  1. request whether we hold any of your personal data/information and to request access to your personal data/information (should we hold such data/information);
  2. request us to correct, destroy or delete your personal data/information;
  3. object, on reasonable grounds relating to your particular situation to the processing by us of your personal data/information;
  4. to lodge a complaint with the Information Regulator regarding the processing of your personal data/information, but we encourage you to first contact us with any questions or concerns. The Information Regulator's contact details are:

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

P.O Box 31533, Braamfontein, Johannesburg, 2017

Complaints email: [email protected]

General enquiries email: [email protected].

Data Retention. We retain your information for as long as it is necessary to serve the purpose(s) for which such information was collected, including to provide you with the Platform or our services. Where we do not need your information in order to provide the Platform or our services, we retain it only for so long as we have a legitimate business or legal purpose in keeping such information. However, there are occasions where we are likely to keep this data for period of 5 years (or longer, if required) in accordance with our legal obligations or where it is necessary for our legal obligations, for the enforcement of our agreements, the establishment, exercise or defense of legal claims.

16.3 Brazil. 

If you are using the Platform in Brazil, the following additional terms apply. If any conflict arises between the main Privacy Policy and the additional terms, the following terms shall prevail:

Parental and Guardian Consent. If required by Brazilian data protection laws, (i) if you are over the age of 16 but under the age of 18, you can only use and register for an account with the assistance of your parent or legal guardian and you declare and represent that you had such assistance to use the Services and to agree to the Policy; (ii) if you are over the age of 13 but under the age of 16, you can only use and register for an account with the representation of your parent or legal guardian, and you must obtain the consent from your parent or legal guardian to the use of the Services and acceptance of this Privacy Policy.

Exercise of data protection rights. Brazilian law provides certain rights to individuals with regard to their personal data. Thus, we seek to ensure transparency and access controls in order to allow users to benefit from the mentioned rights.

We will respond and/or fulfill your requests for the exercise of your rights below, according to the applicable law and when applicable, to the Brazilian General Data Protection Law - LGPD:

  1. confirmation of whether your data are being processed;
  2. access to your data;

III. correction of incomplete, inaccurate or outdated data;

  1. anonymization, blocking or erasure of data;
  2. portability of personal data to a third party;
  3. object to the processing of personal data;

VII. information of public and private entities with which we shared data;

VIII. information about the possibility to refuse providing personal data and the respective consequences, when applicable;

  1. withdrawal of your consent.

Verifying your identity: For your safety and to allow us to make sure that we do not disclose any of your personal data to unauthorized third parties, in order to verify your identity and guarantee the adequate exercise of your rights, we may request specific information and/or documents from you before we can properly respond to a request received concerning your data. All data and documents received from you in the process of responding to your requests will be used for the strict purposes of analyzing your request, authenticating your identity, and finally responding to your request.

Limitations to your rights: In certain situations, we may have legitimate reasons not to comply with some of your requests. For instance, we may choose not to disclose certain information to you when a disclosure could adversely impact our business whenever there is a risk of violation to our trade secrets or intellectual property rights. In addition, we may refrain from complying with a request for erasure when the maintenance of your data is required for complying with legal or regulatory obligations or when such maintenance is required to protect our rights and interests in case a dispute arises. Whenever this is the case and we are unable to comply with a request you make, we will let you know the reasons why we cannot fulfill your request.

Contact: In case of doubt about your privacy, your rights or how to exercise them, please contact us through the form "Contact". If you have any questions about the processing of your personal data, we would like to clarify them.

If you wish to reach the NovelGreat's Data Protection Officer, contact us at: [email protected].

Access Logs. We keep your application access logs, under confidentiality, in a controlled and safe environment, for, at least, 6 months, in order to comply with legal obligations.

Language. The Policy may have been prepared in the English language and in the Portuguese language. If you are a user located in Brazil, you shall refer to the English language, which shall prevail.

16.4 Mexico.

If you use our services in Mexico, the following additional terms apply. In the event of a conflict between the following additional terms and the provisions of the main body, the following terms shall take precedent.

How we use your personal data.Almost all the processing purposes included in the main body of the Privacy Policy are necessary. However, the following are secondary purposes:

The above purposes are not necessary to provide the Platform service, but allow us to provide you with a better experience. We offer you the ability to make choices about how we use and disclose your personal data. You can always limit the secondary purposes of by using the Settings that allow you to limit certain features. You can also contact us at [email protected] to limit the processing according to your preferences.

 Direct Email Marketing.We may send you information about our new content, books, campaigns, promotions and any other direct marketing information through emails to let you explore new release, exclusive content, updates, recommendations and any other special offers. We may rely on third party service providers to process and send such emails.

If you prefer not to receive such direct marketing information, you can easily unsubscribe by going to Me > Settings > Terms and Policy, by using the "unsubscribe" functionality provided in each direct marketing emails we send you or contacting us through [email protected] to stop receiving further direct marketing information from us. However, please note that in all cases you willcontinue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.

We use both human and automated means to process your data.By providing us with your personal data and using our Platform, you agree to transfers that require your consent. You can always revoke your consent and exercise your rights, as indicated below. 

Your rights.You have the following rights regarding your personal data: access, rectification, cancellation, opposition, cosent opt-out, and limitation of the use and disclosure of your data. You can exercise your rights by sending your request to [email protected]. To know the applicable requirements and the procedure to exercise your rights, please contact us at the aforementioned email address. If you are under the age of 18, you may exercise your rights through a parent or guardian. Requests for your rights will be resolved as soon as possible according to the nature of your request.

Special Terms Applicable Only to Users in the United States,

Thailand and Malaysia

Direct Email Marketing

We may send you information about our new content, books, campaigns, promotions and any other direct marketing information through emails to let you explore new release, exclusive content, updates, recommendations and any other special offers. We may rely on third party service providers to process and send such emails.

If you prefer not to receive such direct marketing information, you can easily unsubscribe by going to Me > Settings > Terms and Policy, by using the "unsubscribe" functionality provided in each direct marketing emails we send you or contacting us through [email protected] to stop receiving further direct marketing information from us. However, please note that in all cases you willcontinue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.